Veolia Water, the water division of Veolia Environnement, is the leading operating company for water services worldwide.
Veolia Water
Specializing in the outsourced management of water services for municipal or industrial clients, it is the world leader in engineering, design and execution of construction projects for turnkey facilities and water treatment plants. The company also creates dedicated technological solutions.
This activity, which has been the group's core business for more than 150 years, encompasses the entire water cycle.
For Veolia Water, meeting the challenge of managing outsourced water services entails giving top priority to:
- safeguarding public health and ensuring a clean, high quality water supply;
- protecting the natural environment;
- conserving water resources;
- increasing the number of people connected to a water and wastewater system;
- improving the technical performances of facilities;
- optimizing investments and operating costs;
- involving employees by developing skills and increasing the number of new initiatives.
Key figures
- N° 1 worldwide for water services;
- revenue of €10.9 billion for 2007;
- providing drinking water and wastewater treatment services to nearly 131 million people around the world;
- 82 800 employees;
- Permanent operations in 59 countries.
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Managing close to 5,000 contracts around the world
Veolia Water's activities
Water services for municipal and industrial clients.
Water services for municipal and industrial clients.
For municipal clients, Veolia Water is involved in the water treatment cycle:
- abstracting water from the natural environment;
- producing and supplying drinking water;
- collecting wastewater;
- and treating it in order to recycle the water or release it back into the ecosystem.
And increasingly in the water cycle to:
- help conserve natural resources upstream and conserve environment downstream;
- facilitate or accelerate the renewal of resources or the reuse of treated water.
Local municipalities often entrust Veolia Water with the management of relations with the final customers.
For industrial clients, Veolia Water is involved in every stage of the industrial water cycle from abstraction or desalination to producing process water through to treating and recycling wastewater and sludge.
A global and local organization
A global dimension - a local service
Veolia Water is organized on both the global and the local level to fulfill its public service responsibilities and remain close to clients:
- both municipal and industrial business is organized by geographic area;
- small-scale local centers are run by managers with the autonomy of company heads;
- technological solutions and infrastructure construction are handled by two subsidiaries with employees around the world.
Due to its history, geographical and environmental situation and the nature of its business activities, each customer has very specific requirements. As a benchmark company and world leader in water services, Veolia Water is able to tailor its service provision to meet the needs of its customers in different countries and with different cultures.
- Six major geographical areas for municipal and industrial services.
- Two subsidiaries for technological solutions and design and build of facilities.
- Joint head office services (finance, human resources, legal and investor relations, technical and research and communications).
A highly decentralized organization structure
In order to be as close as possible to the needs of its customers, Veolia Water has opted for a highly decentralized organization structure:
- Profit centres on a human scale (<100 employees).
- A manager with most of the responsibilities of a company director.
- Over one thousand top managerial positions.
Co-ordination boards
As a result of its decentralized strucutre, Veolia Water has set up co-ordination boards:
- Between geographical areas and head office departments;
- Between each of the geographical areas in order to exchange expertise;
- Between operations and design-build activities;
- With other Divisions within the Veolia Environnement Group.